FAQ's
Frequently Asked Questions
What products does Southwest Glass offer?
We offer a wide range of professional glass handling tools, including hand-held vacuum cups, vacuum lifters, large and curved glass lifters, mounting cups, auto glass tools (AEGIS), and related parts and accessories.
Who are your products designed for?
Our products are designed for glass installers, glazing contractors, auto glass technicians, and other professionals who require safe and reliable glass handling solutions.
Do you ship nationwide?
Yes, Southwest Glass proudly serves customers across the United States. We work to ensure timely and reliable delivery regardless of your location.
How do I choose the right glass lifter or vacuum cup?
Choosing the right tool depends on the size, weight, and shape of the glass you’re handling. If you’re unsure, our team is happy to help you select the best product for your application.
Are your products suitable for curved or large glass?
Absolutely. We offer specialized curved glass lifters and large glass lifting solutions designed to handle complex and heavy glass safely and efficiently.
Do you provide replacement parts and accessories?
Yes, we carry a variety of replacement parts and accessories to help extend the life and performance of your equipment.
How can I place an order or request product information?
You can contact us directly by phone or email, or use the contact form on our website. Our team will respond promptly to assist with orders or inquiries.
Do you offer customer support after purchase?
Yes. We believe in long-term support and are always available to answer questions, provide guidance, or help with product-related concerns.