Shipping Policy
Shipping Policy
At Southwest Glass, we are committed to delivering your orders safely, efficiently, and on time. This Shipping Policy outlines how we process and ship orders to ensure a smooth and reliable experience for our customers.
Order Processing
All orders are processed within 1–3 business days after payment confirmation, excluding weekends and holidays. Orders placed after business hours or on weekends will be processed on the next business day. During peak periods or promotional events, processing times may vary.
Shipping Locations
Southwest Glass proudly ships to all locations within the United States. At this time, we do not offer international shipping unless otherwise specified or arranged in advance.
Shipping Methods & Carriers
We work with trusted shipping carriers to ensure safe and timely delivery of your products. Shipping methods and estimated delivery times will be provided at checkout or confirmed at the time of order, depending on the product and destination.
Shipping Costs
Shipping costs are calculated based on product size, weight, shipping method, and destination. Any applicable shipping charges will be clearly displayed before order confirmation.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking details, allowing you to monitor your shipment until delivery.
Delivery Timeframes
Estimated delivery times vary depending on your location and selected shipping method. While we make every effort to deliver orders within the estimated timeframe, delays may occur due to weather conditions, carrier issues, or other factors beyond our control.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will work with the carrier to resolve the issue as quickly as possible.
Incorrect Shipping Information
Please ensure that all shipping details are accurate at the time of order. Southwest Glass is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information.
Contact Us
If you have any questions about this Shipping Policy or need assistance with an order, please contact us:
📞 Phone: +1 406-690-1127
📧 Email: info@southwestglass.co