Track Shipments
Track Shipments
At Southwest Glass, we make it easy to track your order every step of the way. This page provides information on how to check the status of your shipment and what to expect during the delivery process.
How to Track Your Order
Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number and carrier details. Use this information to monitor your shipment’s progress until it reaches its destination.
Tracking Information
To track your shipment, please have the following ready:
• Order number
• Tracking number
• Email address used at checkout
Tracking updates are provided by the shipping carrier and may take up to 24 hours to appear after your order has shipped.
Delivery Updates
Estimated delivery times may vary based on location, shipping method, and carrier operations. While we work with reliable carriers, occasional delays due to weather, holidays, or other unforeseen circumstances may occur.
Missing or Delayed Shipments
If your shipment appears delayed or tracking information has not updated for an extended period, please contact us. Our team will assist in locating your order and resolving any issues as quickly as possible.
Damaged Shipments
If your order arrives damaged, please notify us within 48 hours of delivery. Include photos of the damaged items and packaging so we can assist you promptly.
Need Assistance?
If you need help tracking your shipment or have questions about delivery, please contact us:
📞 Phone: +1 406-690-1127
📧 Email: info@southwestglass.co